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Welcome to Subtle Energy Sciences, a technology company that sells Quantum Energy Apps™. By accessing and using our website (subtle.energy), purchasing our digital products, and/or joining our community, you agree to be bound by the following terms and conditions of service. If you do not agree to these terms, you may not use our website or purchase our products.
1. Use of Our Website and Products
Subtle Energy Sciences provides customers with digital products called Quantum Energy Apps™. These products are designed to enhance and improve the user’s physical, emotional, and spiritual well-being. We do not claim to diagnose, treat, cure or prevent any medical condition. It is your responsibility to consult with your healthcare provider before using any of our products.
2. Account Registration
An account is created for you with the email address you use at checkout, and your purchases are delivered to that account. You are responsible for maintaining the confidentiality of your account information, including your password, and all activities that occur under your account. You must provide accurate and complete information when registering for an account.
3. Purchases, Refunds, and Guarantees
All products are digital and are delivered immediately: downloads, streaming audio, and course access are available to you as soon as your payment completes. By completing a purchase you acknowledge that delivery has begun.
3.1 Quantum Energy Apps™ and other digital products: 90-day satisfaction guarantee. If you are not satisfied with a Quantum Energy App™, digital image, or other individual digital product, email support@subtle.energy within 90 days of your purchase date and we will refund that product’s purchase price. Refunds are issued to the original payment method. Once a product is refunded, your access to it is removed.
3.2 Courses, programs, coaching, and live events: no refunds. Courses (including From Frustration to Flow at every tier), coaching packages, masterclass offers, memberships, and any other program that grants access to course materials, recordings, community spaces, or live sessions are non-refundable once access has been granted. The 90-day guarantee in section 3.1 does not apply to these purchases. Course pages state this before purchase, and you confirm it at checkout.
3.3 Payment plans. If you choose a payment plan, you are agreeing to pay the full purchase price in the number of installments shown at checkout. Each installment is charged automatically on its scheduled date. Stopping use of the course or program does not cancel or reduce the remaining installments. If an installment fails and is not resolved, we may suspend access until the balance is paid.
3.4 Subscriptions. Subscriptions renew automatically until cancelled. You can cancel at any time from your account. Cancellation stops future renewals; past charges are not refunded.
3.5 Access problems. If you cannot access something you purchased, email support@subtle.energy and we will fix it or, if we cannot, refund it.
3.6 Contact us before disputing a charge. If you have a problem with a charge, please email support@subtle.energy first; we answer every request. If a payment is disputed with your bank or card issuer, we will provide these terms, your recorded agreement to them at checkout, and your access and usage records as evidence. Access to the disputed products may be suspended while a dispute is open.
4. Intellectual Property
The content, logos, and trademarks on our website are owned by Subtle Energy Sciences and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any of our content without our written permission.
5. Limitation of Liability
Subtle Energy Sciences will not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our products or website. We do not guarantee the accuracy, completeness, or reliability of any information on our website or in our products.
6. Termination of Service
We reserve the right to terminate your account and access to our website at any time and for any reason. We may also modify or discontinue our products and website without notice.
7. Governing Law
These terms and conditions of service will be governed by and construed in accordance with the laws of Puerto Rico. Any dispute arising from these terms will be subject to the exclusive jurisdiction of the courts in Puerto Rico.
8. Contact Information
If you have any questions or concerns about our terms of service, please contact us at support@subtle.energy or at 160 Quinto Centenario, Unit 1495, Luquillo, Puerto Rico 00773.
Thank you for using Subtle Energy Sciences. We hope our products improve your life and well-being.