How to delete your account
- Sign in on our website, or open the Subtle Energy app.
- Go to Account and choose Delete account.
- Confirm. We delete your account within 7 days and email you when it’s done.
Can’t sign in? Email support@subtle.energy from the email address on your account and ask us to delete it.
What we delete
- Your profile, name and photo, and your sign-in.
- Your access to the products, courses and community you purchased.
- Your listening, course and practice progress, and your intentions.
- Your private messages, support requests and notification settings.
What we keep, and why
- Records of completed purchases, without your name or email address, because tax and accounting law requires us to keep them.
- Your community posts and comments, so conversations still make sense. They no longer show your name or photo.
Deleting your account ends your access to everything you purchased, and purchases are not refunded. More detail is in our privacy policy.